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How do I cancel an order? 🇸🇦

Written by Turki Alshaikh

You can cancel any order that hasn't been fully executed yet. Here's how:

1️⃣ Open the app → Account
2️⃣ Tap Portfolio
3️⃣ Tap Open Orders
4️⃣ Select the order you want to cancel
5️⃣ Tap Cancel Order 🚫 → Confirm

⚠️ Important:

  • Only orders that have NOT yet been executed can be cancelled

  • If an order is partially executed, only the remaining unexecuted portion can be cancelled

  • Any portion that has already been executed CANNOT be undone

If you need further help cancelling an order, contact us at [email protected] or via Account → Chat → Send us a message.

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