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How to submit a complaint? 🇸🇦

Written by Sultan Alhayani

Not satisfied with something? Here's how to formally raise your concern and the steps we take to resolve it.

We take every concern seriously and are committed to resolving it as quickly as possible.

If you have a complaint about any aspect of InvestSky's services — including services provided through our broker partner — simply reach out to us through either of these channels:

  • 📧 Email: [email protected]

  • 💬 In-app chat: available directly within the InvestSky app

Please include as much detail as possible about your concern so we can look into it promptly. Our team will review your complaint and, where necessary, coordinate with our partner broker to ensure it is resolved as efficiently as possible. We will keep you updated throughout the process.

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