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Why can't I buy or sell a stock?
Why can't I buy or sell a stock?
Turki Alshaikh avatar
Written by Turki Alshaikh
Updated over a year ago

It could be one of the following reasons:

  • Do you have sufficient funds in your account 💰? If not, make sure to top up your account before placing a trade order 💸. Check out How can I fund my account.

  • Do you have any open orders 🤔? If so, they are affecting your buying power. Your buying power is the total amount of cash you have in your account minus all open orders. If you have enough cash 💵, but still cannot place an order, chances are high you have open orders 💡. You can cancel your open orders to get your buying power back immediately.

  • When a company is going through corporate action the stock might be suspended from trading for a period of time by our Partner-Broker. This is to ensure the completion of all internal processes to protect users from errors.

Any questions? 💬 Talk to us! 🥰 You can reach us at [email protected] or chat with us directly in the app (Account > Support > Chat With Us).

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